Privacy policy

Your privacy comes first.

Your words and images can be personal. Here is what Replisay processes, what is retained, and the choices you have.

Effective September 28, 2026. Applies to the Replisay website, web app, Windows desktop app, accounts, and subscriptions.

The essentials

  • You choose the content to include in a creation.
  • Replisay does not maintain a saved history of your messages, screenshots, or generated results.
  • Content is processed by our servers and AI service providers, whose security and retention rules also apply.
  • Account, billing, usage, and security records are retained to run and protect the service.
Ask a privacy question or request deletion

Scope

Replisay provides writing and visual-creation tools. This policy covers our website, web app, Windows desktop app, accounts, subscriptions, and launch-update signups. Protecting your privacy is a priority: we aim to limit the information we handle to what is needed to provide and protect the service, explain how it is used, and give you meaningful choices.

Accounts, sign-in, and daily usage

When you create an account or sign in, including through Google, our authentication service handles sign-in information. Replisay uses your account identifier, email address, verification and sign-in status, plan, and daily usage records to provide access, enforce usage limits, and manage subscriptions. Free accounts include five creations per day, with the count resetting at 12:00 AM UTC. A usage record tracks usage against your daily allowance; it is not a copy of your message or image.

Context you choose

Replisay processes text you type or paste, screenshots and multiple images you select, paste, or drag into the app, and audio you choose to record. The web app cannot independently inspect your desktop, clipboard, messages, files, or other applications. In the desktop app, invoking a capture or paste action can read the selected text, copied content, window, screen, or area used for that action. A screenshot may include other information visible in the captured area. Review and remove anything unnecessary before requesting a creation, and only provide other people’s information when you have permission or another valid basis to do so.

Replies, emails, posts, and visuals

When you request a creation, Replisay processes your supplied context, instructions, and settings such as format, tone, and length to produce an editable result. In the web app, a text result is automatically copied to your clipboard when your browser allows it. The desktop app can copy or fill a draft into another application when you use that feature. Creating a reply or post does not send or publish it; you review the result and decide whether to send or publish it.

How AI processing works

Creating replies, transcribing voice, and generating visuals requires processing the content you provide. Relevant text, images, screenshots, audio, and instructions are transmitted securely to our servers and specialized AI service providers to perform the requested task. These features are not entirely on-device. A provider may retain certain content and technical records for security, abuse prevention, or legal obligations. Standard abuse-monitoring retention for our current text and image processing can be up to 30 days, with longer retention in specific safety or legal circumstances. Retention varies by feature and applicable provider controls; Replisay does not promise zero retention across every service.

Voice input

Voice recording starts when you use the voice control and grant the required microphone permission. After you stop recording, audio is sent for transcription and the resulting text can be used in your creation. Replisay does not maintain a saved audio library. You can decline or revoke microphone permission in your browser or operating system and use typed or pasted text instead.

Images and generated visuals

Images you add, or capture through the desktop app, can be included in the task you request. When you request a post and visual, reference images and your instructions may be used together to generate the result. Remove images or use Clear all before creating if you do not want them included. Replisay does not maintain a saved gallery of your uploaded screenshots or generated visuals. Files you choose to download or share are retained by your device or the destination service under their own settings.

Working content and retention

Replisay does not provide a message-history archive for the text, images, recordings, or generated results used in a creation. Current inputs and results remain in working memory while you use the workspace. Clearing the workspace removes its current content; it does not recall information already sent for processing or erase copies held by providers, your clipboard, downloaded files, backups, or other applications. Minimizing or hiding the desktop app does not clear its current draft. Temporary processing and the provider retention described above are different from a saved history in your Replisay account.

Records we retain

We retain account references, subscription and payment-status records, usage records, and relevant security and support records to operate the service, prevent abuse, resolve disputes, and meet legal obligations. Their retention depends on the purpose, account status, and applicable requirements; resetting the daily usage allowance does not mean historical usage records are immediately deleted. If you join a launch-update list, we store your email address for those updates. Privacy-request form submissions include your reply email, request type, and message. Successful submissions are sent through our email service to our support mailbox and may be retained by our email services and by us to handle the request and document our response. Some records may need to remain after account closure, for example for billing disputes or legal obligations.

Cookies, local storage, and your device

Authentication services use cookies or similar technology to keep you signed in and protect your session. The desktop app saves preferences and uses operating-system protected storage for sign-in credentials when available. It may also keep technical diagnostics. These are separate from creation history. Generated text can remain in your clipboard or clipboard history, and downloaded files remain on your device until you remove them. Signing out or clearing Replisay does not delete those external copies. The public product demonstration is illustrative and has no access to your computer.

Payments and subscriptions

Our payment service processes checkout, payment details, receipts, and subscription management. Replisay retains customer, subscription, and payment-status references needed to provide paid access, but does not store your complete card number or card security code. The payment service retains its own transaction and billing records under its privacy terms and applicable requirements. Cancelling a subscription does not automatically delete your account or billing records.

Service providers and international processing

We use service providers for hosting, authentication, AI processing, payment processing, email delivery, and software delivery. Information relevant to each service is shared to operate Replisay, with processing subject to the applicable service arrangements and provider retention rules. Technical records can include IP addresses, browser or device information, timestamps, request status, and security events. Providers may process or store information outside your province or country, including outside Canada, where local laws may permit government or court access. We may also disclose information when required by law or necessary to address fraud, abuse, or security incidents. You can use the form below to ask about the providers involved in your use of Replisay.

Security

We use encrypted connections, authenticated access to app features, and server-side service credentials to help protect information. Our creation features are designed to avoid saving a content history and to limit diagnostics to operational information. No system can guarantee absolute security or immediate erasure of every temporary copy. Share only what is needed for your task, remove sensitive details from screenshots, and protect your account and device. Do not submit passwords, payment-card details, or other information that is unnecessary for your creation.

Your controls and rights

You can use text instead of voice, decline microphone access, remove images, clear the workspace, start a new creation, sign out, or manage or cancel your subscription. Depending on applicable law, you may request access to, correction of, or deletion of personal information, ask about how it is handled, withdraw consent where applicable, or raise a privacy concern. We may need to verify your identity and retain information where legally required or necessary to resolve a dispute. Some features cannot operate without processing the content you provide. Clearing a workspace and deleting an account are different actions. You may also contact the privacy regulator responsible for your jurisdiction.

Children and policy updates

Replisay is not directed to children under 13. If you believe a child has provided personal information inappropriately, contact us so we can review it. We may update this policy as the product or information practices change. We will update the effective date and provide additional notice or obtain consent for material changes where required by applicable law.

Privacy questions and requests

Use this form to ask a question or request access, correction, or deletion of your information. You do not need a paid account.

Use your account email if your request relates to an account. You do not need an account to ask a question.

Up to 4,000 characters. Include only what we need to understand your request. Do not include passwords, payment-card details, or copies of private conversations.

We use the email address and message you submit to handle your request and keep related support records. We may need to verify your identity before accessing or changing account information.